Spring 2020 Financial Information

During this unprecedented time for our University, we have been encouraged by the character and resiliency you and your families have shown, as well as our whole campus community. We pray that you are daily strengthened in faith and that you trust that God is with you, always. Throughout this situation, Concordia continues to prayerfully and proactively respond, by making the decisions that prioritize your best interests.

We know you are wondering how we plan to handle housing and meal plan costs for the remainder of the spring semester. Concordia’s administration approved the following policy:

For all students living in residence halls during the 2020 Spring semester 

A 44% prorated credit, based on your housing and meal plan fees through the end of the term, will be credited back to your student account and applied toward your Fall 2020 charges. If you graduate in the Spring 2020 term, all credits on your account will be returned to you after graduation, consistent with University policy.

For all students living off-campus with a meal plan during the 2020 Spring semester

A 44% prorated credit, based on your meal plan fees through the end of the term, will be credited back to your student account and applied to your Fall 2020 charges. If you graduate in the Spring 2020 term, all credits on your account will be returned to you after graduation, consistent with University policy.

Common Financial Questions

How are refunds for housing and dining being issued?

For all students living in residence halls during the 2020 Spring semester 

A 44% prorated credit, based on your housing and meal plan fees through the end of the term, will be credited back to your student account and applied toward your Fall 2020 charges. If you graduate in the Spring 2020 term, all credits on your account will be returned to you after graduation consistent with university policy.

For all students living off-campus with a meal plan during the 2020 Spring semester

A 44% prorated credit, based on your meal plan fees through the end of the term, will be credited back to your student account. If you graduate in the Spring 2020 term, all credits on your account will be returned to you after graduation consistent with university policy.

Will I receive a credit for my tuition costs?

Since coursework is continuing online, allowing you to finish your courses this semester, there will be no credits provided for tuition.  

Will my Bulldog Bucks carry into the Fall 2020 semester?

Yes, your unused Bulldog Bucks will be credited back to your account for the Fall 2020 semester. If you are graduating in May or this summer, these will be credited to your account and returned to you after graduation, consistent with University policy.

What do I do if I’m a May or summer grad?

In July, these credits will be posted to your account for review. Prior to July, you can view your original Room and Board charges in Banner Self-Service by logging into the portal (http://portal.cune.edu), click on the ‘Academic Life’ tab, then on ‘Student Account Detail’ under the Banner Self-Service Quick Links. The percentage of your original Room and Board charges being refunded as a credit towards Fall 2020 is 44%.

How do I find out how much the amount will be?

In July, these credits will be posted to your account for review. Prior to July, you can view your original Room and Board charges in Banner Self-Service by logging into the portal, click on the ‘Academic Life’ tab, then on ‘Student Account Detail’ under the Banner Self-Service Quick Links. The percentage of your original Room and Board charges being refunded as a credit towards your Fall 2020 charges is 44%.

What do I do if I’m currently on a spring monthly payment plan?

You’ll continue your auto-pay payments through the end of the plan (April and May) as the credit won’t be reflected until July.

If I’m taking summer courses, can I use the credit towards those classes?

Credits will be issued in July and therefore not available to be used for summer courses. Credits are intended to reduce your Fall 2020 balance and will be reflected in your Fall 2020 billing statement.

Who should I contact if I have more questions?

If you have questions about this process, please email studentaccounts@cune.edu.