Award Letter

Please note: This page is only for prospective students who have received notification that their award letter has been prepared. If you have not yet paid your confirmation deposit, or if you have not been directed to this page, then please do not proceed to the steps below. Please visit the confirmation deposit page for more information.

So, you've received your financial aid award letter. What's next? View > Review > Submit!

  1. View your on-line award by going to the connectCUNE portal at You will be prompted to log in using your username and password.   Once logged in, click on the New Student tab at the top of the page.  On the right hand side of the page, click on Banner Self-Service.  From there, click the following folders:
    • Select the Student folder
    • Select Financial Aid
    • Select Award  
    • Select Award for Aid Year –select the correct aid year from the drop down menu and then select Submit
    • Continue by reading the instructions provided on the General Information tab

    If you need further assistance, a helpful guide to assist you in navigating through your on-line award can be found at On-line Financial Aid Award Instructions.  

    If you are unsure of your username and password, please see the following troubleshooting suggestions:

    • If you have not yet accessed your Username and Password: Please refer to your confidential envelope that was included in your confirmation packet. This was mailed to you after you paid your confirmation deposit. This envelope contains a 10-digit code and instructions for accessing your username and password.
    • Forgotten Password: If you have changed your CUNE password and have forgotten it, you should contact your admission counselor and ask that your CUNE password be reset. You can then use your 10-digit code to access your new password.
    • Forgotten Password and Misplaced 10-Digit Code: If you have forgotten your CUNE password and you have lost your 10-digit code then you should contact your admission counselor and let them know. A new 10-digit code will be mailed to you at your permanent address on file.

  2. Thoroughly review your on-line award. It contains critical information about the types of aid you have been offered. 

  3. Submit your on-line award. After you have carefully reviewed your financial aid awards and have indicated your acceptance, declination, or modification of each, select Submit Decision. Your submission must be received before any funds can be applied to your student account. Failure to submit your on-line award will result in processing delays as well as an inaccurate view of your student bill.

  4. Did you accept a loan on your on-line award? If no, please go to the next step. If yes, please click on the below links for more information on each loan. Accepting your loans on your on-line award is not enough. You will need to complete any loan requirements as listed under ‘Unsatisfied Disbursement Requirements’ on your on-line award.
  5. Are you interested in learning more about other financing options? If no, please go to the next step. If yes, please click on the below links for more information.
  6. Are you interested in student employment? Excellent on-campus employment opportunities, including those offered through the need-based Federal Work-Study Program, are made available to assist students in meeting some of the costs related to college attendance. Students receive pay via direct deposit bi-weekly, based on the number of hours worked. Students may arrange to have wages credited to their student account or may use their wages for other expenses. Please visit our student employment page for job opportunities.

Frequently asked questions  

The information I received from Concordia said tuition, room & board, and fees are $30,240. My financial aid award letter totals $33,340. Why the difference? 

The direct costs (billed by Concordia) are $30,240 for 2012-13. In addition to the direct costs, an estimated amount of $3,100 is calculated for indirect costs (not billed by Concordia) such as books, travel, and personal expenses. Together these costs total $33,340 which represents the estimated annual "Cost of Attendance" for a typical, full-time (12-18 credit hours per semester) undergraduate student. Your loan eligibility is determined by subtracting your scholarships and grants from the Cost of Attendance amount. Please do not take out more in loans than you need without exploring all other financing options first.

My on-line award notice indicates that most of my costs will be covered by financial assistance through a combination of grants, scholarships, and loans. Does this mean I don't need any money to begin classes?

There are certain circumstances that may impact the timing of when your aid will be disbursed into your student account. Please see below the possible reasons why your aid may disburse after the tuition payment deadline (which is the first Monday after classes begin):

  • Loan disbursements will not be credited to a student's account until the following has occurred:
  • Other fund sources, such as outside scholarships, may not have been received yet by Concordia. 
  • IMPORTANT: All aid will not pay in if a final, official college transcript(s) or a final, official high school transcript is missing.  It is essential that we have received all final, official college and high school transcripts by the tuition payment deadline to avoid financial probation and a late fee of $250 being assessed to your student account.

You should expect to cover some initial expenses no matter how much financial aid you have. Students who live off-campus should plan to pay (out of pocket) at least their first month's rent and living expenses each semester.

How do I print a paper copy of my on-line award?

If you would like a paper copy of your award letter select the Award Overview tab, then click on ‘Print’ which is right below the General Information Tab.  This will open a new window that you can print which serves as your paper version of the on-line award.

What are the Unsatisfied Disbursement Requirements

The Unsatisfied Disbursement Requirements on the ‘Accept Award’ tab reflect requirements that must be met prior to the disbursement of a particular fund.  Within the ‘Accept Award’ tab you will see below the ‘Unsatisfied Disbursement Requirements’ section. You can then click on the Instructions box on the far right for additional information.

I have an outside scholarship(s) that isn’t showing on my on-line award. What should I do?

Students are required to notify the Student Financial Services Office of the receipt of any outside aid. Please send a copy of any documentation that you have (or complete this form) to our office immediately for processing.

I’ve received a request from Concordia to write a thank-you letter for one or some of my scholarships. What does this mean?

Certain Concordia University scholarships are funded through the generosity of individuals and organizations outside of the University. Students may be asked to write a letter of appreciation to personally thank the donor. Failure to meet this requirement may result in forfeiture of the scholarship.