The reserved backup and maintenance time for Blackboard is Sunday morning from midnight - noon. Blackboard may be unavailable during this time and may be taken down without warning.Advice on linking
We strongly suggest that you do not bookmark pages within Blackboard. We do not guarantee that the URL of any internal page will remain constant. Access Blackboard only by going through this page or through the university's portal, connectCUNE.
Help accessing Blackboard
Almost all problems reported by users of Blackboard fall into three categories:
- Users are running "popup blockers". Several tools inside Blackboard, including chat rooms, use popups. Please disable your popup blocker(s) before running Blackboard.
- Users are running firewalls which interfere with Blackboard functions. You may need to configure your firewall to allow Blackboard to function properly. (Open this TCP port to webct2.cune.edu and blackboard.cune.edu: 2304 (chat).
- Make sure your username and password are entered with proper case. E.g. John.Doe rather than john.doe.
In addition, please check out "Check Browser" in the upper-left menu bar on the Blackboard login page. This will take you to a Browser Check page that will lead you through all the required settings for your browser. Green check marks are good, red X's are not.
Still having problems?
If you continue to have problems, please email the Help Desk.