Connecting to Concordia's network
Each Concordia student may access the campus network and the Internet with a personal computer from his or her residence hall room. One connection to the network is provided per person. Other types of equipment may not be connected to the campus network without prior written permission from the director of computing services. Wireless networking equipment may not be used in the residence hall at this time.
Most computers today are ready to be connected to Concordia's network when purchased. For information about requirements, configuration and troubleshooting, follow the steps below. For information about appropriate use of the network, see the acceptable use policy as printed in the Student Handbook.
Check the FAQ first
The computing services office has a FAQ area at www.cune.org, including a section on networking. If you are unable to get your network connection to function after carefully reading the relevant entries in the FAQ and following the steps listed there, you may request assistance with the network connection.
Minimum requirements
In order to be eligible for assistance, your personal computer must meet some minimum requirements. Your computer must be a Macintosh running MacOS 10.0 or higher, or your computer must be a Pentium-class computer (or compatible) running Windows XP or higher. Your computer must have 128MB or more of memory and 500MB or more of free disk space. Other configurations may be used (e.g., Windows 95 or 98, Linux), but you are responsible for configuring the computer to operate appropriately on Concordia's network.
To arrange an appointment, call computing services at ext. 7321. Laptops must be brought to computing services for the scheduled appointment.
A computing services worker will visit your dorm room if you have a desktop computer. Your computer must be in working condition (e.g., boot without problems) before assistance will be provided. You will need the installation disk/CD and manual for your Ethernet card, and you may need the installation CDs for MacOS or Windows that came with your computer.
Assistance is only provided for establishing a network connection. We are unable to help with software or hardware problems that are not related to the network. If it appears that your computer is not functioning correctly, you may be referred to a service center.